The actual moment.
Before this moment, you felt nothing.
Then, after the moment passed, you felt everything.

Can you distill the timeline of your life down to that exact moment?
If you're like me, the answer is no.

We can't because love doesn't work that way. The feeling of being in love with another is developed over time. Lots of small actions, commitments kept, and time together are compounded to create that feeling.

Trust is no different.

If you want to create the feeling of being in trust with another, a customer, an employee, then you must be consistent, reciprocate, and stand true to your values.