I played at a resort over the weekend.
When I approached the piano I looked across the room and said to myself, “What is the movie that these people are playing in their heads right now? How do they see themselves? How will what I play compliment that movie?”
Our jobs, no matter what they are, are similar.
Those we seek to serve are playing a movie in their heads now, and that movie is about themselves. Our job is to compliment that movie.
The work is never about us.