Why don’t we ask, What do you want, more often?
Perhaps the question feels flippant or too blunt?
Perhaps the person being asked the question feels too vulnerable?
Perhaps we’re scared to know the answer?
To make the question less jarring and more palatable we could try to:
Modulate our tone to ask the question in a friendly manner.
Pre and Post the question a bit , “Good to connect with you again. What do you want? What’s on your mind?”
Substitute with another question like, “What’s on your mind?”
We help people better when we know what they want.