A strategic question - that question get people to think without feeling judged - is where past, present, and future intersect. It's the convening of what was, what is, and possibility.
What could we do better?
Why, exactly, do I feel as if we're not getting along?
Why do you want to change that?
How would you explain the condition of your book of business to our CEO?
What are you committing yourself to work on this coming week?
How might we, as a family, better serve our community?
Tough questions? Yes. But they don't judge.
The heart of the question is in its openness, curiosity, honesty, and a slight desire to be provocative.
What are the odds that I'm wrong?