Look for paw prints.

I can remember going outside and seeing raccoon paw prints on the garage door. What were they doing? Looking for food? Shelter? Were they curious about the garage?

The prints tell us that the raccoons crawled on the garage, we don’t necessarily see the impacts of their romp.

The people you meet and the teams you lead may be like a garage door and you could see paw prints of people who left a mark before you encountered that person.

Before judging a person, remember that what you’re seeing now is a shadow of their past.

Being curious is always a better strategy than jumping to conclusions.

Granting grace is almost always zero cost, with high benefits.

I favor a random question.

The same place, but not the same time.