Recently another customer success leader challenged my ideas on recruitment and interviews on another blog I maintain about talent. I am happy that I got challenged because it gives me the opportunity to clarify my thoughts.
I reached out to my interlocutor and expressed a desire to engage with them more directly. I am even more driven to engage with them because we both want similar outcomes.
I wish more people desired to engage in the challenge and exploration of ideas different from their own. How else will we learn if we don’t expose ourselves to criticism?
My highly speculative theory is that criticism may mean we’re wrong, or that criticism may not be worth the argument or compromising relationships. Perhaps… I don’t know enough to have high certainty in that theory. Whatever the reason is, we don’t get better at being told our ideas are amazing.