The theory of rising expectations and oreos

David Brady
Leadership

I’m not done with Oreos yet.

The theory of rising expectation as described by Richard Farson in “Management of the Absurd” states:

Discontent rises as situations and circumstances become better.

Farson offers us three levels of discontent:

  1. Low-level: complaining about working conditions.

  2. High-order: altruistic complaints.

  3. Metagrumbles: under utilization of talents.

Acquiring Mega Stuffed Oreos will only improve conditions which correlates to rising discontent.

I thought deeper though, wouldn’t I want the Mega Stuffed Oreos to not only be a short term gain but also a way to show my engagement with the team. I threw that idea quickly because if I was seeking more engagement, then why would I induce a sugar crash?

The marginal value of a cookie

When chocolate may not be chocolate

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